Terms & Conditions
Welcome to ShopFly. These Terms & Conditions ("Terms") govern your access to and use of the ShopFly website, mobile application, and related services. By accessing, browsing, registering an account, or purchasing products from ShopFly, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services.
1. Definitions
- "ShopFly", "we", "our", or "us" refers to the ShopFly eCommerce platform.
- "User", "Customer", or "You" refers to any person accessing or using ShopFly.
- "Seller" means a business or individual authorized to sell products through ShopFly.
- "Product" means any item listed for sale on ShopFly.
2. Eligibility
You must be at least 18 years of age or have the consent of a parent or legal guardian to use ShopFly. By using our services, you confirm that you have the legal capacity to enter into a binding agreement.
3. User Account
When creating an account, you agree to:
- Provide accurate and complete information.
- Keep your login credentials secure.
- Be responsible for all activities conducted through your account.
- Notify us immediately of any unauthorized access.
ShopFly reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.
4. Products and Pricing
- All prices are displayed in the applicable currency unless otherwise stated.
- Product prices, offers, and availability may change without prior notice.
- Images are for illustration purposes only and actual products may vary slightly.
- We make reasonable efforts to ensure accurate product descriptions, specifications, and pricing; however, errors may occasionally occur.
If a pricing or product information error is identified after an order is placed, ShopFly reserves the right to cancel the order and issue a full refund where applicable.
5. Orders
- Placing an order does not guarantee acceptance.
- Orders are subject to product availability and payment verification.
- We reserve the right to refuse or cancel any order for security, legal, pricing, or inventory reasons.
- You will receive order confirmation and shipment updates via email or SMS where applicable.
6. Payments
Payments may be made using the payment methods made available on ShopFly, including debit cards, credit cards, UPI, net banking, digital wallets, Cash on Delivery (where available), and other supported payment options.
Payments are securely processed by trusted third-party payment providers. ShopFly does not store your complete card details, CVV, or banking passwords.
7. Shipping and Delivery
- Estimated delivery dates are provided for convenience only.
- Delivery times may vary depending on location, courier services, weather conditions, or other circumstances beyond our control.
- Customers are responsible for providing accurate delivery information.
- Additional shipping charges may apply for certain products or locations.
8. Returns, Replacements, and Refunds
Returns, replacements, and refunds are subject to the applicable Return Policy displayed on ShopFly.
Certain products, including personal care items, customized products, digital goods, perishable goods, or other specified items, may not be eligible for return or refund.
9. Promotions and Discount Coupons
- Coupons and promotional offers are subject to their respective terms.
- Only one promotional code may be applied per order unless otherwise specified.
- ShopFly reserves the right to modify or withdraw promotions without prior notice.
10. User Responsibilities
You agree not to:
- Use ShopFly for unlawful purposes.
- Submit false, misleading, or fraudulent information.
- Attempt unauthorized access to our systems.
- Upload malware, viruses, or harmful code.
- Interfere with the operation or security of the platform.
- Copy, reproduce, or misuse website content without permission.
11. Reviews and User Content
Users may submit ratings, reviews, questions, images, or other content provided such content:
- Is truthful and based on genuine experience.
- Does not violate any law.
- Does not contain offensive, defamatory, or misleading content.
- Does not infringe the intellectual property rights of others.
ShopFly reserves the right to edit, remove, or refuse any user-generated content that violates these Terms.
12. Intellectual Property
All content on ShopFly, including text, graphics, logos, icons, images, software, product listings, website design, and trademarks, is owned by or licensed to ShopFly and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
13. Third-Party Services
ShopFly may provide links or integrations with third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.
14. Limitation of Liability
To the fullest extent permitted by law, ShopFly shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of or inability to use our platform, products, or services.
15. Indemnification
You agree to indemnify and hold harmless ShopFly, its directors, employees, affiliates, partners, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from your misuse of the platform or violation of these Terms.
16. Suspension or Termination
We reserve the right to suspend, restrict, or terminate user accounts without prior notice if we reasonably believe that these Terms, applicable laws, or platform policies have been violated.
17. Privacy
Your use of ShopFly is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
18. Force Majeure
ShopFly shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, strikes, internet outages, cyberattacks, or transportation disruptions.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in the city where ShopFly is registered.
20. Changes to These Terms
ShopFly may update these Terms & Conditions from time to time. Updated versions will be posted on this page with the revised "Last Updated" date. Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.
21. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
ShopFly
Website: https://www.shopfly.com
Email: support@shopfly.com
Phone: +91-8989008989
22. Acceptance of Terms
By accessing, browsing, registering an account, or placing an order on ShopFly, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
